![]() We’ve been helping customers since 1994 with all their headset needs, so reach out if you need some help. ![]() The advice and recommendations are free, and you don’t have to be our customer either. If you have any headset related questions, or just need a compatible headset recommendation, don’t hesitate to reach out to us here at Headset Advisor. I hope that you received some value in this content. Once the USB adapter is plugged into console or PC, press and hold the pairing button on top of the USB adapter. It’s inexpensive, it’s flexible and there’s no long term contract. Make sure the RIG 800 headset is powered OFF. If you’re not familiar with our unique rental program, you can watch the video below to learn more. If these fixes don’t solve your problem, then reach out to us here at Headset Advisor and we can likely provide you with trade in credit for your old headset that you can apply towards the purchase or rental of a new headset. Plantronics USB Headset Not Working Properly Headset Advisor 21. That takes up your time, costs you money, and if the headset ends up in the landfill, that’s bad for our environment. I want to make sure that you try these fixes so that you don’t have to discard your current headset and purchase a new one. If this process didn’t fix your problem, make sure to watch my video on this because in it I provide you with a link to another remedy that might resolve your headset issue(s). Chances are high that if you navigate yourself through this process, you’ll likely come out the other end with a better performing USB headset. In most cases, going through this process will fix a multitude of issues. Click on this and you should see it say, “downloading” On the next screen you should see “download”. On the next screen you’ll be looking for “update”. Look for “notifications” that should appear in the upper right side of the screen. Once downloaded, make sure that your USB headset is plugged into a USB port on your computer. Step 1ĭownload the Plantronics (now Poly) Hub Software Step 2 If you’re still reading then join me as I help break down the details on getting your USB headset working better. If you’re like minded, then here’s our video where I discuss a possible solution to this nagging, ongoing issues experienced by the masses. If you’ve had a similar thought if faced with USB headset issues, hold off on that thought until you read this blog.īetter yet, why not watch the video I made on this very subject? A lot of people like watching their content rather than reading it. The knee jerk reaction by many is to discard the headset and buy a replacement. The headset is working fine one moment, and the next moment it has static, speaker problems, microphone problems, volume issues and more. If you use a Plantronics headset with the BT600 you will want to update both the BT600 and the headset.Over the years, we’ve received countless calls from customers who report having abrupt, out of the blue issues with their USB headsets. To do so you'll need the headset plugged into the computer via USB. 7 comments 100 Upvoted Sort by: best level 1 Handsmf9 2 yr. You'll want to see whatever device you want to be updated on the this screen. Rig 800lx Headset been charging all day and took em off the charger and now they are at full volume, set in pair mode, and no matter what knob I turn or what I do with the power switch the headset is just at wide open. Open the application, and click the "Notifications" tab on the top of the window. Step 1ĭownload the Plantronics Hub here application (Compatible with Mac or Windows) Step 2 In addition to keeping your headset up to date, the Plantronics Hub will give you mute reminders, battery reminders and most importantly for certain phone system apps, the Plantronics Hub is required so you can answer/end calls away from the desk with your headset. Sometimes when the audio device hasn't been updated and it stops working, an update is the fix. When new updates are available, it's a smart idea to keep your Plantronics (Poly) device up to date at all times for the best performance. Why you should download the Plantronics Hub Change language option for your voice prompts.Device-level call control with call answer/end, mute, and volume adjust.
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